Safety Tips
Your safety matters. While Build Mat Mart connects buyers and sellers, transactions are ultimately between users. Follow these guidelines to help ensure a safe and smooth experience.
🤝 Meet Safely
- Arrange to meet in well-lit, public or active locations where possible
- Avoid isolated areas, especially for high-value transactions
- Let someone know where you’re going when meeting a buyer or seller
Inspect Before You Buy
🔍 Inspect Before You Buy
- Always inspect materials before completing the transaction
- Check condition, quantity, and suitability for your project
- Ask questions if anything is unclear
💳 Choose the Right Payment Method
- Use Secure Payment for added protection on higher-value items
- Only use Direct or Off-Platform payments if you are confident in the seller
- Be cautious of requests for unusual payment methods
🚫 Avoid Scams
- Be wary of deals that seem too good to be true
- Avoid sellers or buyers who pressure you to act quickly
- Do not share sensitive personal or financial information
📍 Keep Communication on the Platform
- Use the platform messaging system where possible
- This helps keep a record of conversations and agreements
⚠️ Report Suspicious Activity
- If something doesn’t feel right, trust your instincts
- Report suspicious listings or users through the platform
- Contact support if you need assistance
🧱 For Sellers
- Clearly describe materials and condition
- Provide accurate photos
- Be honest to avoid disputes and build trust
🏗 For Buyers
- Confirm details before travelling
- Agree on price and terms in advance
- Inspect materials thoroughly before releasing payment
🔒 Final Note
Build Mat Mart does not guarantee transactions between users. Taking simple precautions can help ensure a safe and successful experience.
📩 Need Help?
If you have concerns or need support, contact us at: